Shipping policy

Shipping Policy

Thank you for shopping with Prodigal Brand! We want to ensure that your shopping experience is smooth and enjoyable. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing:

  • All orders are typically processed and dispatched within 3 business days after payment confirmation.
  • Please note that orders placed on weekends or holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.

Shipping Methods and Delivery Timeframes:

  • We offer several shipping options to accommodate your needs, including standard and expedited shipping.
  • Delivery timeframes may vary depending on your location and the shipping method selected during checkout.
  • Estimated delivery times are as follows:
    • Standard Shipping: [3-7] business days
    • Expedited Shipping: [2-4] business days
    • International Shipping: Delivery times may vary depending on the destination and customs clearance processes.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, shipping method selected, and delivery destination.
  • During the checkout process, you will be provided with shipping rate options before finalizing your purchase.

International Shipping:

  • For international orders, please note that additional customs duties, taxes, or fees may apply upon delivery.
  • [Your Clothing Brand] is not responsible for any customs charges incurred during the shipping process.
  • International orders may also be subject to longer delivery times due to customs clearance procedures.

Shipping Restrictions:

  • We currently ship to addresses within [List of countries or regions you ship to].
  • Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email to track the progress of your delivery.
  • You can track your order using the provided tracking number on our website or the courier's website.

Shipping Delays:

  • While we strive to deliver your orders promptly, please understand that unforeseen circumstances such as inclement weather or logistical issues may cause shipping delays.
  • In the event of a significant delay, we will notify you via email with updates on your order status.

Contact Us:

  • If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team at prodigalbrand.@gmail.com or (209) 513-2071

Policy Updates:

  • Prodigal Brand reserves the right to update or modify our shipping policy at any time without prior notice. Please check this page periodically for any changes or updates.

By placing an order with Prodigal Brand, you agree to abide by the terms and conditions outlined in our shipping policy.

Thank you for choosing Prodigal for your fashion needs!